GENERAL TERMS AND CONDITIONS OF SALE.
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These General Terms and Conditions of Sale (the “Terms and Conditions”)
apply to the sales of all products available through the website
http://www.arjowigginscreativepapers.com (the “Website”).
The term “Arjowiggins Fine Papers” or “us” or “we” refers to the owner of
the Website. We are a company registered in England and Wales at the
Companies House. Our registered office is located at Eversheds House, 70
Great Bridgewater Street, Manchester M1 5ES, Great Britain. Our company
registration number is 961440. We operate from Fine Papers House, Lime Tree
Way, Chineham, Basingstoke, RG24 8WZ, Great Britain. Our VAT number is
GB 244 0652 83.
The term “you” refers to the customer or viewer of our Website.
If you have any questions about these Terms and Conditions and for all
customer service enquiries, please contact us at:
Arjowiggins Fine Papers
122 rue Edouard Vaillant
92300 Levallois Perret
France
Email: contact@arjowigginscreativepapers.com
If you continue to browse and use the Website you are agreeing to comply
with and be bound by the following Terms and Conditions, which together
with our Privacy Policy, govern Arjowiggins Fine Papers’ relationship with
you in relation to the Website.
IN PARTICULAR YOUR ATTENTION IS DRAWN TO THE SECTIONS
ON OUR LIABILITY TO YOU AND YOUR RIGHT TO CANCEL.
We also invite you to consult our Privacy Policy with regard to the protection
of your personal information.
The use of the Website is subject to the following terms of use:
General
The content of the pages of the Website is for your general information
purposes only and is subject to change without notice. Although we
endeavour to keep the information up to date and correct, we cannot be held
responsible for the completeness, accuracy, reliability, suitability or
availability with respect to the Website or the information or related graphics
contained on the Website for any purpose. Any reliance you place on such
information is therefore strictly at your own risk.
We are only liable to you for losses which you suffer as a result of a breach of
these Terms and Conditions by us. We are not responsible to you for any
losses which you may incur which were not a foreseeable or obvious
consequence of our breaching these Terms and Conditions. We are not
responsible to you for losses which you suffer due to any event beyond our
reasonable control.
In no event will we be liable for any business loss or damage that you may
incur including without limitation, indirect or consequential loss or damage,
or any loss or damage whatsoever arising from loss of data or loss of profits
arising out of, or in connection with, the use of the Website.
These Terms and Conditions do not exclude our liability (if any) to you for
any matter which it would be illegal for us to exclude or limit or to attempt to
exclude or limit our liability.
For further information about your legal rights and how they may be affected
by these Terms and Conditions, including in respect of our liability to you, we
advise you to contact your local Citizens Advice Bureau.
The Website contains material which is owned by or licensed to us. This
material includes, but is not limited to, text, trademarks, logo, design, layout,
look, appearance and graphics. Any use or reproduction is prohibited other
than in accordance with the copyright notice, which forms part of these Terms
and Conditions.
All trademarks reproduced in the Website, which are not the property of, or
licensed to the operator, are acknowledged on the Website.
Unauthorised use of the Website may give rise to a claim for damages and/or
be a criminal offence.
From time to time the Website may also include links to other websites. These
links are provided for your convenience to provide further information. They
do not signify that we endorse the website(s). We have no responsibility for
the content of the linked website(s).
You may not create a link to the Website from another website or document
without Arjowiggins Fine Papers’ prior written consent.
Every effort is made to keep the Website up and running smoothly. However,
Arjowiggins Fine Papers takes no responsibility for, and will not be liable for,
the Website being temporarily unavailable due to technical issues beyond our
control.
Prices
The prices indicated on the Website are in Euros and include all taxes unless
otherwise indicated. Delivery costs are not included in the prices.
The price of each of the products that the customer may wish to purchase, as
well as the amount of the delivery costs, shall be provided prior to the
customer’s validation of the order. Delivery costs vary according to the
method of shipping and the delivery address chosen by the customer.
Arjowiggins Fine Papers reserves the right to modify the price of the products
proposed on the Website at any time and without notice, it being specified
that the products proposed for sale and their corresponding prices shall be
those in effect at the time the customer’s order is placed.
Payment Conditions
Every order placed on the Website must be immediately paid for by the
customer by an accepted payment (including Credit/Debit cards, Paypal)
after validation of the order.
The products remain the property of Arjowiggins Fine Papers until it has
received full payment of the purchase price from the customer.
The customer guarantees to Arjowiggins Fine Papers that he/she is the holder
of the accepted Credit/Debit card. The customer must provide the sixteen-
digit number and the expiry date shown on the front of his/her Credit/Debit
card as well as, if requested, the security code shown on the back of such card.
Any information gathered in connection with the Credit/Debit card will be
done through a secure payment environment integrated into the Website by
the financial institution of Arjowiggins Fine Papers. We do not gather or keep
details of the customer’s Credit/Debit card.
The customer’s account will be debited at the time of the confirmation of the
payment transactions made by the customer in the secure payment
environment. The customer authorises its bank to debit his/her account based
on the information transmitted via the secure payment environment.
In the event that, for any reason whatsoever, the transaction is not carried out
(opposition, refusal of the issuing centre, etc.), the order placed on the
Website shall be cancelled. Arjowiggins Fine Papers shall inform the customer
of the cancellation of the order on the Website and/or by email to the email
address provided by the customer.
Secure Payment
Arjowiggins Fine Papers has chosen to use the secure processing services of
RBS WorldPay which includes encryption when transmitting information on
the network.
Accepted payment methods include Credit/Debit cards and Paypal. Your
account will be debited at the time of the confirmation of the payment
transactions made by the customer. In the event of insufficient funds, your
order will be cancelled.
Product Availability
In the event that one of the products ordered is no longer in stock, we will
contact you to inform you of the expected delay before we are able to deliver
the product. You will be given the opportunity to cancel your order at such
time.
Should you wish to cancel your order due to a product being unavailable, you
will be reimbursed the purchase price within 30 days from payment.
Delivery
Shipping fees of the products are borne by the customer. Your order will be
delivered to the address you indicated at the time your order was placed on
the Website.
The Customer shall have the possibility of choosing either standard or express
delivery.
Right to Cancel
If you are a consumer (i.e. you are not purchasing either wholly or in part for
your business or you are not a business) you have the right to withdraw from
the purchase of an item (except any items which have been personalised for
you) within seven working days starting on the day after the date the item is
delivered. You can return the product within this time period, at your own
expense, accompanied by a written request to cancel the purchase and a copy
of your invoice to the following address:
ANTEOS
10 rue de Chevilly
94260 Fresnes
France
We recommend that you send us the product by registered mail in order to
trace the return. Shipping fees remain the customer’s responsibility.
If you return any products, as far as possible please ensure that they are
unused, unopened and in their original packaging. You must take reasonable
care of the products until they are returned to us.
This right to cancel is in addition to your rights to return defective or
damaged products and your other legal rights.
Circumstances Beyond our Control
Arjowiggins Fine Papers is not responsible for meeting any of its obligations
to the extent that it is prevented from doing so by circumstances beyond its
reasonable control.
We shall inform the customer of any such circumstances that will affect
his/her order as soon as possible. Should the circumstances continue for more
than fifteen (15) days, the customer shall have the right to cancel his/her
order and will be reimbursed in the event that payment has already been
debited from his account.
Absence of Waiver
No failure to apply nor any delay in applying any provision of these Terms
and Conditions, on the part of Arjowiggins Fine Papers, shall operate as a
waiver with regard to any right or remedy we may exercise against the
customer.
Partial Invalidity
If, at any time, any provision of these Terms and Conditions is or becomes
illegal, invalid or unenforceable, neither the legality, validity or enforceability
of the remaining provisions will in any way be affected or impaired.
Governing Law and Jurisdiction
Your use of the Website and any dispute arising out of such use of the
Website is subject to the laws of England.
If you are a business or you are acting wholly or partly for business purposes,
the English courts shall have exclusive jurisdiction to settle any dispute
arising out of or in connection with this Website or the sale of the products on
the Website.
Copyright Notice
The Website and its content is copyright of Arjo Wiggins Fine Papers Ltd. ©
2010. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is
prohibited other than the following:
- you may print or download to a local hard disk extracts for your
personal and non-commercial use only
- you may copy the content to individual third parties for their personal
use, but only if you acknowledge the Website as the source of the
material
You may not, except with our express written permission, distribute or
commercially exploit the content of the Website. You may not transmit it or
store it in any other website or other form of electronic retrieval system.